Organizational Traits of Specialized Units as Compared to General Wards in Jordanian Hospitals

Majd T. Mrayyan, Khitam Awamreh


Aims: This study compares organizational traits of specialized units as compared to those traits in general wards of Jordanian hospitals.

Methods: A comparative research design using a survey method was used to conduct the study. The Revised Nursing Work Index (NWI-R) 1 was used to collect data. A convenience sample of 263 Registered Nurses was recruited from 12 units and nine wards located in nine teaching, governmental, and private hospitals in Jordan; the total response rate was 53%.

Findings: Wards were better than units in some organizational traits: having a supervisory staff that is supportive for nurses, having enough Registered Nurses (RNs) to provide quality patient care, working with a nurse manager who is considered as a good leader/manager, working with specialized nurses who provide patient care consultations, and having written and up-to-date nursing care plans for all patients.

Conclusions: In all clinical settings in general and in units in particular, positive organizational traits should be established and maintained; these are essential milestones that contribute to positive nurse, patient, and organizational outcomes. Units in particular are in need to establish positive organizational traits, especially using supportive leadership styles, hiring adequate and specialized staff, and promoting staff's autonomy.


Organizational Traits, Specialized Units, General Wards, Jordan

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