The Impact of Knowledge Management Infrastructure on Academic Staff Effectiveness: An Empirical Study at The University of Jordan

Balsam Mikkawi, Raed MohdTaisir Masadeh, Musa AlLozi


The aim of this research is to explore the impact of knowledge management infrastructure (information and communication technology, Organizational culture, Organizational structure) on the effectiveness of academic staff at The University of Jordan. A total of 316 questionnaires were used to analyse information from the respondents. Results of the current study revealed that there is significant positive impact of KM infrastructure on academic staff effectiveness. Also, the study found that there is a significant difference in the impact of knowledge management infrastructure on academic staff effectiveness due to academic rank. The researchers recommend the university to ensure the existence of KM infrastructure and implementing knowledge sharing among its academic staff.


Knowledge Management Infrastructure, Academic Staff Effectiveness, The University of Jordan, Jordan.

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