The Impact of Supply Chain Integration Through the Supply Chain Response on Operational Performance in Large and Medium Sized Jordanian Industrial Companies: A Field Study

Eshaq M. AL Shaar


This study aimed at demonstrating the impact of supply chain integration through the Supply chain response in operational performance in large and medium sized Jordanian industrial companies:. The population of the study consisted of medium and large industrial organizations. To test the hypotheses of the study, data were analyzed using Structural Equation Modeling (SEM), and a statistical software package Amos (v.16). The study concluded that the supply chain integration (strategic integration, internal integration, and external integration) affect the operational Performance and supply chain performance. Another significant result of this study indicated that the supply chain response affects the operational performance. Moreover, results indicated that supply chain response do not mediate the impact between supply chain integration and operational performance. The study recommended working on raising the level of trust, honesty, commitment and attention to the interests of each party of the supply chain, in order to maintain a good level of external integration of the supply chain. In addition it was recommended to work on improving the level of response to the supply chain of markets and any changes that may occur to the market through restructuring and simplification of company’s work procedures.


Impact of Supply, Chain Integration, Industrial Companies

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