The Impact of Intellectual Capital in Improving the Profitability, of Jordanian Pharmaceutical Companies

Suleiman H. Al-Beshtawi, Ismail A. Bany Taha

Abstract


This study aimed to show the impact of intellectual capital in improving the profitability of Jordanian Pharmaceutical Companies, the study tried to answer the main question: What is the impact of intellectual capital and its components (Human, Structural, and Customer) on improving profitability?
The population of the study included all the Pharmaceutical Companies in Jordan. The researchers used a sample contains eleven Pharmaceutical Companies and use the stratified random sample method in choosing the sample of study. To achieve the objectives of the study the researches prepared a questionnaire with (38) paragraphs as the final form. The number were of questionnaires suitable for analysis were (80) of (88) questionnaire which distributed and have been analyzed data and test hypotheses using statistical package (SPSS) by one sample T-test as well as Cronbach Alpha to test the tool validity. The study revealed to several conclusions and the most important is the intellectual capital and its components (Human, Structural, and Customer) has important role in improving the profitability of organization. Recommendations: The necessity to invest more money in the intellectual capital to get the high experienced trained and specialized human resources and creates it. And working out plan to keep it by creating supporting material and moral programs. And create attractive work environments.

Keywords


Intellectual Capital, Profitability Improvement

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