Social Responsibility and Business Ethics in the Context of Operation Function and its Influence on Business Performance: an Empirical Study in Industrial Companies Listed in Amman Stock Exchange

Murad S Attiany, Kamil M Al-Hawarjeh, Al-Hareth M Abu Hussain

Abstract


This study is aimed at investigating the level of corporate social responsibility and business ethics commitment in the context production and operation function and measure the impact of production and operation activities on business performance. In order to achieve the aim of the study, a specific questionnaire was developed and distributed to headquarter of the Jordanian industrial companies listed in Amman Stock Exchange which represents (36) company, (132) usable questionnaires were retrieved out of the (180) distributed, which shows (73.3%) response rate. study results indicated the very high degree of corporate social responsibility (CSR) commitment in the following activities: new product development, operations design, Location Strategy, Layout, Job Design, Supply Chain Management, Inventory Management, and Maintenance. Also, the result showed that there is a positive significance impact of production and operation activities on business performance. At the end of this study the researchers provided a number of recommendations and suggestions that deemed necessary to reach highest level of social responsibility and business ethics commitment

Keywords


Business Ethics, Social Responsibility, Production and Operation.

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