The Role of Information System Networks and Top Management Support in Developing and Improving Performance in Jordanian Ministry of Finance

Zeyad F. Al-Azzam

Abstract


This study aims at identifying the role of information systems networks in developing and improving organizational performance, without ignoring the role of management support. It also aims at identifying the relationship between information system networks connectivity, information system networks flexibility, management support and improving and developing organizational performance, due to personal characteristics; sex, age, qualifications, job level, experience and number of computer courses. Moreover, it comes to examine the statistical relationships between variables. The researchers distributed a questionnaire used for collecting data, were they collect 105 questionnaires. Significantly, they analyze data gathered by SPSS PC+ program.
The results show that there is no statistical relationship between information system network connectivity and developing and improving organizational performance. Also others are; there is statistical relationship between information system flexibility, management support and developing and improving organizational performance. Moreover, it shows that there is no relationship between information system connectivity and flexibility, management support and developing and improving organizational performance, due to personal characteristics except job level where statistical relationship was found.
The most useful recommendation in this study is to make information system connectivity activated between departments and organizations to offer accurate and available information in order to increase organizational performance, and to activate environmental culture of employees to decrease the carelessness and increase consistency of incremental performance improvements and developments.

Keywords


Communication Networks, Information System, Performance, Development and Improvement.

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